Globalia Logistics Network integrates into WeChat platform with the objective of providing better customer service
Globalia Logistics Network is now on WeChat
Globalia has enhanced its customer service reach by joining WeChat, providing members with a seamless platform to connect with the network. This move aims to enhance accessibility and communication, offering an additional avenue for members to engage with the Globalia team.
WeChat includes a QR code scanning feature, enabling swift and effortless access to Globalia’s account. Globalia’s presence in this platform is especially valuable for members who may not be on WhatsApp, as it provides them with the opportunity to leverage WeChat’s instant communication feature for seamless interaction with their network partners across 211 cities.
Antonio Torres, President and Founder of Globalia Logistics Network, states, “The integration with WeChat will allow us to create yet another real-time communication channel. It will help to foster quicker and more efficient interactions among network members and the team. Furthermore, the group chats will facilitate instant updates, discussions, and coordination, eventually leading to stronger bonds within the Globalia family.”
Globalia’s integration into the WeChat platform underscores its dedication to innovation and customer-centric solutions. This move is all set to improve the overall client experience within the network, setting new benchmarks for efficiency and service excellence.
Click this link to communicate with the Globalia team on WeChat.
Globalia’s territorial exclusivity, its rigorous selection process and the continued trust of members have contributed to the quick rise in the number of agents
Globalia Logistics Network, an exclusive network of the most reliable freight forwarders, has set a record by reaching 211 members representing 133 countries. Globalia Logistics network took shape in 2017 with 50 members and has steadily increased its coverage during the last 6 years.
In the words of Antonio Torres, President and Founder of Globalia Logistics Network, “We created Globalia 6 years back with the express objective of providing a solid global platform for independent freight forwarders which would allow them to gain new businesses while boosting their brands”.
200 Members- Globalia Logistics Network
One of the factors that has contributed to this growth is Globalia members, who are the key of the stability and growth of the network: “Overall, we owe this achievement to our members. This could not have been possible without the faith and trust of Globalia members, who have believed in the network even in the most difficult moments. We are like a big family and Globalia is proud to be the link”, continues Antonio Torres.
Another important aspect that has boosted this increase is the Annual Meetings organized by Globalia. In these yearly events, Globalia members get face to face and discuss the prospects of enhanced collaboration and finalize their deals. Moreover, their territorial exclusivity ensures that only one forwarder gets to represent each major city/port to avoid any kind of competition.
Other causes are the wide array of online tools to make business easier for its members. In a bid to digitize the process of quote preparation, they have introduced the FreightViewer- an online freight rate management software which is available for free for all members of the network. It allows the members to create an accurate and professional quotation for their clients within less than a minute.
The Maritime Standard Award is one of the most notable logistics events that brings together the industry’s important decision-makers from across the Middle East and the Indian Subcontinent
Globalia Logistics Network has entered into a media partnership with The Maritime Standard Award, an industry-defining event in the transportation and logistics sector of the Middle East and India. The award ceremony will take place at The Atlantis, The Palm, Dubai, on Tuesday, 15th of November. Some of the most important policy setters and decision-makers from across the Middle East and the Indian Subcontinent will attend this prestigious event.
Maritime Standard Tanker Conference
The day after the awards, November 16th, TMS will hold its annual Tanker Conference, with a stellar line of speakers already confirmed. Attendees will include representatives from all of the major tanker owners and operators, many of whom will also attend the Awards.
TMS will give out the awards in 29 different categories. Clive Woodbridge the Editor of The Maritime Standard, will chair the panel of judges. Additionally, the other members of the judging panel, are also experienced leaders in their respective fields. These judges who will come from across the regions will independently assess the nominations and submit marks based on predetermined criteria to ensure a transparent and fair process.
For further information about the award click on the following link: www.tmsawards.com
This course focuses on several industry related topics like commercial documents and regulatory compliance, dangerous goods transportation, export packaging and more
Globalia Logistics Network’ has cooperated with logistics training provider and freight forwarders association CIFFA to offer its members logistics courses that boost their careers. To begin with, Globalia launched a course on International and Transportation and Trade, which was a success. The upgraded course, Essentials of Freight Forwarding, will start on 15th September 2022. Members participating in this course need to devote at least 65 to 75 hours of study time and complete it within three months. The deadline for this course is 15th December 2022.
Globalia’s online logistics courses
Click on the above image to view the course details
Members can register for this course till 14th September 2022. Globalia agents looking forward to joining this course needs to access the Members’ Area and click on the “logistics courses registration” button, on the dashboard on the left of the page. Candidates registering for this course will get to take the Masterclass on SOC Containers provided by Container xChange at no extra cost.
The course will cover several freight forwarding topics like commercial documents and regulatory compliance, dangerous goods transportation, export packaging, alternative transportation solutions, quote creation, risk management with several international payment methods, cargo insurance, etc. Moreover, course participants will get to access fully narrated lessons with case studies to put the candidates into real-world scenarios, and e-textbooks which they can view on up to three devices.
The CIFFA course on Essentials of Freight Forwarding has been designed by professionals who have been providing students with the highest level of education in freight forwarding over the years. This freight forwarding course is suitable for people working in the logistics industry who wants to further their career as well as for newcomers in this sector who want to get an in-depth knowledge of this industry.
Click here for further details on the Essentials of Freight Forwarding course.
In the last few years, the freight forwarding industry has witnessed a new phenomenon viz. the rise of digital freight forwarders.The tremendous need for automation and technological innovation culminated in the emergence of this new category of online freight forwarders. But why didn’t this happen earlier? Why were freight forwarders so reluctant to the digital transformation and why are they still bottled up in the old working ways?
Our topic for this week is a little chat with Manuel Cardona, Globalia’s IT Manager and FreightViewer Developer, who has provided us with interesting inputs and anecdotes about the hidden reality behind the freight forwarding industry that he discovered while launching FreightViewer. By taking an in-depth look at this, he has been able to create a truly practical and useful TMS.
Manuel Cardona- Globalia’s IT Manager
The factors that motivated Globalia to create a new TMS
Around 4 years back, Antonio Torres, Globalia’s President, and CEO understood that digitization was no longer an option for freight forwarders- it was a necessity. Companies across all sectors were moving ahead with online platforms and services. Nevertheless, independent freight forwarders were somewhat late in waking up to the call for digitization. This is when Mr. Torres started exploring the possibility of investing in a new software that could enable hundreds of Globalia agents to automate their operations while cutting down costs.
“Soon after we started having long brainstorming sessions during which we started exploring new avenues that would help our agents to finally discard the backdated manual data entry processes. We understood that without a definitive solution, our agents were at the peril of losing out businesses to their multinational competitors,” explains Mr. Cardona. Precisely at this point, Globalia Logistics Network started moving ahead with its digital transformation endeavours.
After a lot of hard work and considerable private investments, Globalia finally started testing the platform in mid-2018. The objective of FreightViewer was to offer a digital infrastructure that enabled the establishment of an automated data transfer of carrier rates and tariffs. For the first time, independent freight forwarders could create instant accurate quotations and have a 24×7 showcase for their freight rates without any investment on their part.
“We were confident enough to dream big and expected it to become a success. Our member-exclusive TMS- FreightViewer came with a remarkable advantage over any other similar platform. Unlike the rest, Globalia is an international network consisting of 191 agents in 129 countries. This allows our agents to have rates from almost every corner of the world,” continues Mr. Cardona.
The launch of FreightViewer and the problems Globalia found out
It was during Globalia’s 2nd Annual Meeting at Kuala Lumpur that FreightViewer was first presented to the agents. It provided a very opportune moment to launch the platform as the meeting witnessed a 60% increase in the attendance of new members.
To quote Mr. Cardona, “This was a very exciting moment for our team as we knew that we were doing something that no other freight forwarding network had done before. Andrea Martin, Globalia’s FreightViewer Coordinator, played a key role in conducting the FreightViewer workshops for the network members.”
“However, it was then when we found out the hidden truth about the difficulties to digitize the freight forwarding industry. Our members were very enthusiastic about this platform, but some showed a distrustful attitude over it. There were lots of doubts about the software, about how they would upload rates, the constantly changing transportation fees, etc. Members also saw that there were a lot of features they needed but the TMS didn’t allow them to have. It goes without saying that this didn’t discourage us to further invest in the platform. On the contrary, it made us realize that not every software in the market would serve the purpose. We had to increase our efforts to create a personalized tool with all the required utilities to make it functional.”
With this in mind, the IT department of Globalia continued working hard. The objective was clear: FreightViewer aimed to allow Globalia members to be at the cutting edge of technology and compete with the stalwarts in the industry by digitizing a very important part of their operations.
The process of enhancing the platform
“We thought that the only way to build a more convenient tool for our members, they had to test it in order to give us their feedback about how to optimize it. In this regard, the efforts of Andrea deserves special appreciation. She spent hours with our agents to get their feedback on how the tool can be made more efficient and practical. Even now she keeps helping the GLB members with any doubts about the use of the software”.
Following Globalia’s 2nd Annual Meeting, the next step involved finding industry leaders to collaborate with. Back in 2019, Globalia teamed up with SHIPCO, one of the world’s leading neutral NVOCC’s. This was a very big step for the network since it allows the members to access LCL rates in over thirty countries right from FreightViewer. In other words, this partnership enabled members to digitize a substantial chunk of their day-to-day paperwork
The next step was to further enhance the platform’s accessibility to encourage the agents to discard the manual quoting process for good. “In the same year, we added a very useful feature to FreightViewer that allowed agents to send and receive quote requests to/from any of their partners including those operating outside the Network. As a result, members were able to store quotations provided by any freight forwarder on a single platform.”
The process of improving the tool did not stop here. Globalia continued forging partnerships with industry leaders like Onus Cargo Services, an insurance broker or BlueX an API developer.
FreightViewer in 2022: a revolutionary freight quotation software
Presently, FreightViewer has come up as an indispensable tool for the members. It is allowing them to instantly generate accurate and professional quotations. Additionally, their clients can go almost through all the logistics processes by themselves through the website for customers, where different quotes can be compared quickly and easily. This TMS is currently helping members to manage rates, create personalized quotations, and even follow up with the customers and customize their website. Most importantly, it is enhancing the customer-relationship for our agents.
By processing all the freight forwarding operations within a unique channel, FreightViewer is enhancing the visibility for all the stakeholders of the shipping process. In a sector when an instant response is absolutely crucial, FreightViewer is greatly adding to operational efficiency. Additionally, the platform is reducing the members’ expenses, saving their time, eliminating manual error, augmenting visibility and security, and minimizing the steps involved in shipping operations.
The future potentials of FreightViewer
The digital transformation has finally become a hard reality and logistics companies of all sizes are competing to adapt to the big changes and come up as digital freight forwarders. As Mr. Cardona points out, “The pandemic has brought a very important fact to our attention- Freight Forwarders need to digitize their services. Keeping pace with Logistics 4.0 has become crucial to be well positioned in the freight forwarding industry. Simply put, independent freight forwarders who fail to digitize their operations and come up as digital freight forwarders will soon fall behind the competition.”
This is one factor that motivates Globalia’s IT team to works hard to further upgrade the tool. At the moment, Globalia is negotiating new partnerships with other leading companies in this sector. Globalia is presently dealing with Webcargonet to upload and update more than 14 million buying airfreight rates to FreightViewer. Additionally, they are also trying to reach cost-effective cargo insurance rates for the members. Lastly, Globalia is working to implement a new way that make the process of rate uploading even easier.
As Mr. Cardona aptly sums up, “FreightViewer enables our agents to leverage digital trends for facilitating seamless communication among all the stakeholders of a shipping project. More importantly, it entails the use of a completely transparent cloud-based system that allows for easy comparison of several shipping rates to provide the best deal to the customers. One of the main aims of this tool is to reduce paperwork and manual processes. I can confidently state that we have been successful in fulfilling the objectives of launching this platform. Nevertheless, we still continue to work hard as we believe there is always room for improvement.”
Globalia’s 2nd Virtual Meeting held on the 14th and 15th of November was a perfect opportunity for network members to assemble virtually and carry on with their business talks
Six major webzines of the transportation and logistics sector cover the news of Globalia Logistics Network’s 2nd Virtual Meeting. The online conference ensured that the delegates get to network and collaborate without leaving the safety of their homes. During the two days of the meeting, Globalia hosted 1150 one-to-one video conferences among network members. The one-to-one meetings among freight forwarders allowed them to consolidate their partnerships and work on more concerted projects with their network partners. In other words, the meeting helped to achieve the fundamental goal of the network viz. the business expansion of the member companies.
The news of the event was covered by AJOT, and Logistics Business, Actualidad Maritima y Portuaria, DC Velocity and Cargo Breaking News.
Globalia’s 2nd Virtual Meeting gets wide coverage
AJOT aka American Journal of Transportation is a leading online journal of the logistics sector. It covers the latest news and insights from the freight forwarding industry.
Logistics Business is an UK based online supply chain journal. It is a comprehensive database of all the important news and reports from the transportation and logistics sector.
Actualidad Maritima y Portuaria is a Spain based web journal that has been publishing supply chain news since 2009. They are an initiative of the students and professors of the International Maritime Business School.
DC Velocity is a leading multi-media magazine serving the specific informational needs of professionals in the logistics sector. This US based logistics magazine offers comprehensive coverage of the supply chain industry.
Cargo Breaking News is India’s No. 1 platform for cargo, multimodal logistics, warehousing, and all other sub-sectors in the supply chain industry. Furthermore, this magazine includes several sections like news, opinions and interviews from the freight forwarding sector.
Jioforme is a news portal dedicated to several topics like business, health, sports, and technology. With a vast network of strategically located correspondents all over the world, they publish a wide selection of breaking news stories.
The press release published in the above six websites talks in-depth about the successful outcome of Globalia’s 2nd Virtual Meeting. They mention how during the present travel restrictions, the network members were able to conduct their business discussion online. Additionally, the reports also touch on the FreightViewer workshops that acquainted the delegates with the newest updates of Globalia’s cutting edge rate management system.
Make sure to click on the above links and check out their coverage of our online conference!
They have upgraded several aspects of their intranet to create a more fuctional and user-friendly experience for the agents
Globalia Logistics Network has revamped their Members Area upgrading it for a more functional and seamless user experience. Furthermore, the team is now greeting the new members with a personalized online welcome tour. A member of the Globalia team will perform this tour. These changes are in line with the digitization strategy that Globalia adopted since the last two years.
As stated by Antonio Torres, the President and Founder of Globalia Logistics Network, “The new design allows our members to effortlessly access all the essential tools such as the Network Directory or FreightViewer. We are confident that the new format will enormously enhance the online experience of our members.” Additionally, the team has carried out two significant additions to the Members Area.
Additionally the team has carried out two significant additions to the Members Area. Firstly, the welcome tour for the newest Globalia members. From now on, all the members will henceforth be able to view the latest additions to the Network. This feature will keep the agents updated and familiar with the agents. Furthermore, it will keep them informed about the new opportunities that come with expanding our members base.
Moreover, Globalia members can now be able to find all the latest news and interviews from their fellow members. They will also find the information and interesting news from the logistics sector. The upgraded Members Area will also feature a customized welcome tour performed by one member of the Globalia team for greeting the new agents. Globalia has added this new web-tour feature to facilitate the online interaction between the members and the head office.
Globalia will offer the welcome tour to those agents who have recently joined the Network. Members who would like to know about any of the features offered inside the members area, don’t hesitate to contact amartin@globalialositicsnetwork.com if you are interested.
Globalia Logistics Network has established a partnership with Group Futurista for the Future of Digital SCM 3.0 Show
Supply Chain is going through tremendous changes all in a year, the pandemic has laid bare the underlying vulnerabilities and problems in the organization’s business models. This has led to reveal the incompetence of most companies in managing their supply chain networks in a digitally integrated frame.
Usage of Data Analytics, Internet of Things (IoT), Artificial Intelligence (AI), Machine Learning (ML), etc. Has opened opportunities for growth, innovation, and gaining competitive advantage by leading the change to build an interconnected supply chain network for the organizations.
To lead the initiative of Digital overhaul in the Supply Chain, Group Futurista, the leading Global Events, and PR Company are ready to bring the third edition of the ‘Future of Digital Supply Chain in a Post-COVID World’ webinar #FODS3.0 on 21st January 2021 at 10:00 EST / 15:00 GMT.
#FODS3.0, a unique platform with 150+ Key Decision-makers that brings together collective knowledge sharing and networking amongst the leading Supply Chain & Logistic Players, Retail Giants, Warehousing Solution providers, Startups, Tech Providers, Government, and Investors to enable all across Europe and North America.
Keynote Speakers:
Pierre Perdoux – Senior Vice President, Procurement Operations, Airbus
Topic: How Digital Solutions can support performance improvement within the Supply Chain?
The first event of Logistics Business Exhibition will be held from 22nd – 25th February 2021, with a second week in September 2021
The Logistics Business is staging an international, virtual exhibition for the logistics and materials handling industry in 2021. The Logistics Business Exhibition provides a platform for interaction between logistics, IT, transport and supply chain services, warehousing and materials handling manufacturing industries. The exhibition virtual marketplace enables visitors to source products online, request specific quotations, meet exhibitors on video calls & chats, networking, downloading documents and more.
With no physical events taking place till at least May, Logistics Business Show will enable international buyers to source products and services via live video meetings, to request quotes, discuss projects and receive sales product information. 70+ exhibitors are anticipated to participate and several thousand visitors.
There will be 6 virtual halls: Forklift & AGV Technology, Handling Automation Systems, Packaging & Pallets, Software & Computing, Transport Services & Equipment, Warehousing Equipment. Visitors will be able to browse halls and search for specific requirements from a long list of sub-categories. Watch a demo guide here.
There will also be live-streamed Panel Discussions, moderated by our Editor, Paul Hamblin:
Distribution Centre Project Management; Supply Chain Software-as-a-service Thought Leadership; Loading Bay & Warehouse Safety, Automated & Robot Warehouse Vehicles; Packaging for eCommerce; Contract Logistics & Freight Management, Forklift Technology Innovations; Sortation & Conveying Suppliers’ Forum; Storage System Projects, Transport Management IT Platform Decisions; Wearable Devices and Data Capture in Logistics; Pallets & Containers for Green Supply Chains. Visitors will be able to watch them and ask live questions.
There’s also a Networking Lounge, Chat Room and Keynote Address. You can read more about the event here
Email: show@logisticsbusiness.com or call +44 (0)1480 455660
The partnership with this prominent shipping journal will help to foster the visibility and popularity of the network and its members
Globalia Logistics Network which has members in over 178 territories across 118 countries has forged a media partnership with prominent Spanish shipping magazine Actualidad Marítima y Portuaria. This partnership is expected to have a positive impact on the network and its members as it is going to boost the visibility and enhance the brand image of the network.
Actualidad Marítima y Portuaria is an online shipping magazine in Spanish language that was launched as an initiative on part of the students and teachers of the International Master in Maritime and Port Administration, developed by the International Maritime Business School (IMBS) in association with the Chamber of Commerce, Industry, Navigation and Services of Santa Cruz de Tenerife, Spain.
“Our collaboration with Globalia Logistics Network is going to have a lasting impact on our organizations and this partnership is going to heighten the popularity and coverage of both our teams,” declares Arturo Pastrana, Technical Director of Actualidad Marítima y Portuaria.
Actualidad Maritma y Portuaria has been publishing newsworthy events and informative posts from the shipping sector in Spain and beyond. It also has an extensive reader base in several Latin American countries. Additionally, Actualidad Maritma y Portuaria keeps their readers informed about all the important conventions and expositions of the maritime, port and transportation industry.
The level of expertise of our writing partners can be clearly demonstrated by the quality of the information pieces and opinion articles published on our journal both at an academic as well as professional level,”, says Arturo Pastrana.
Working closely with the International Maritime Business School has allowed them to keep their audience well versed with all the pertinent information about a recognized education through proper training, recycling and enhancing the curriculum in the maritime, port and logistics industries.
In order to know further information about Actualidad Marítima y Portuaria:
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