Interview with Globalia Geneva

Getting to know Multi-Douane Services

MULTI-DOUANE SERVICES is one the Globalia’s Founding Members and represents the network in Geneva. MULTI-DOUANE SERVICES was founded in 2001 by Gérard Doutaz, a specialist in customs and former forwarder since 1981. Specialised in customs clearances of living animals and vegetables subjected to the new rules of imports, Multi-Doune Services offers a fast service of deliveries for Geneva and all of Switzerland. Today we have sat down with Gérard Doutaz, Managing Director of MULTI-DOUNE SERVICES, to find out more about their successes and challenges

Q. When and how did you get into the freight forwarding industry?
A. I began working as a freight forwarder in 1981 in Vevey, Switzerland. In 1984 I then went to train and gain further experience by working in several companies in Geneva.
 
Q. Can you tell us a little of the history of Multi-Douane Services?
A. In 1988 I created my first company, which I ran until 2000. In 2001 Multi-Douane Services was launched, which has gone from strength to strength to this day.
 
Q. What distinguishes Multi-Douane from other freight forwarders in your city? 
A. From the outset, Multi-Douane Services has been a customs agency specialising in importing mainly for freight forwarders in Switzerland. However, over the years we have also developed export and international transport, which is why we joined GLOBALIA this year.
 
Q. What would be the most significant shipment your team has handled?
A. Well, one our specialisations is importing live animals, as we are approved by the Swiss Veterinary Office – we are one of the only ones at Geneva airport who are, in fact. We once imported a Komodo dragon for a zoo (photo) as well as group of dogs from Romania (photo).
 

Q. What challenges do you foresee in the near future?
A. Currently we are developing a customs service for luxury vehicles, so we are looking forward to all the challenges this area will bring.

 Q. Where do you see Multi-Douane in 10 years?
A. To answer your question, you know, in 10 years I will be retired! However, I have every confidence that my successors will be managing the company and building on our legacy.

 

Taking a look at the world of dangerous goods storage

freight forwarderOur GLOBALIA member in Sydney has been stocking up dangerous goods in its storage site since 2014

Since their inception in 2002, GLOBALIA Sydney – Paul’s Customs & Forwarding Solutions has grown and evolved to become one of Australia’s leading boutique logistics providers, specialising in total fulfilment solutions.

Based in Botany, New South Wales, and within 1km of Australia’s largest sea and air ports, PCFS operates a 5000sqm bonded warehouse facility, along with an extensive fleet of company-owned vehicles.

PCFS is D.G-licensed to store Class 2, 3, 5, 6 & 8 as packaged products.

By deploying leading technology and facilities, PCFS is able to handle dangerous goods and material for the following classes:

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“This is a value-added service we offer our customers who don’t operate their own warehouse facilities, and who choose to use our 3PL D.G handling services as a distribution arm of their own operations” says Paul Petrovski, Managing Director.

However, this is not an easy task that just any agent can handle, it requires professionalism and especially attentive service. “We need to follow strict guidelines for labelling and documentation in accordance with Australian and international standards. Regulatory audits are conducted on a quarterly basis to ensure compliance across all of our designated categories”, Paul Petrovski adds.

PCFS hold stock on a daily basis for their customers, one such stock being pool chlorine. Held as overflow for their client’s warehouse, the chlorine is class 5.1 and packaged in 10kg pails, at approximately 78 – 80 pails per pallet. An especially large volume of the product is stored coming into spring/summer, as you might expect.

 

Local shipping & trucking of Oog-Heavy Cargo from Globalia Haiphong

Globalia Haiphong delivers oversized cargo of 57 tons from Ho Chi Minh to Jobsite, in Da Nang, Vietnam.

A&L CARGO SERVICES JSC, Globalia Haiphong, has completely the smooth delivery of an OOG-HEAVY package from Ho Chi Minh to Jobsite in Da Nang, Vietnam. The load consisted of a cargo load which measured L: 530cm x W:500cm x H: 320cm and weighed 57 tons.

partner with logistics company

A&L CARGO is specialized in all type of oversized and heavy transport deliveries. Operations involving heavy lifting services and out-of-gauge shipments need to be handled with top-level methods, coherence and experience. partner with logistics company

Congratulations to A &L Cargo Services for accomplishing this project successfully!

Teluk Bayur Project

 In February 2017 A&L CARGO, GLB Haiphong member, handled the freight chartering of 1,054m3 steel structure equipment from Haiphong to Padang. 

This break bulk shipment required managing the inland transportation from the local factory to Haiphong port and the freight chartering from Haiphong port to Padang port. With pieces as big as 15.3m x 2.5m x 2.0m and weighing up to 13,000kgs, the team handled the loading and discharging at both ends, as well as the dunnage, lashing and securing of the cargo on the vessel.

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Well done team!

GLB Copenhagen/Odense is 3-time winner of The Gazelle Award

This prize recognises businesses which more than double their revenue or gross profit in period of 4 years

We would like to congratulate YOYO Global Freight, as a 3 time winner of the Gazelle Award.international logistics

The Gazelle awards were launched by The Daily Børsen (the equivalent of The Financial Times in Denmark) in 1995 in a bid to identify Denmark’s growth elite. This prize recognises businesses which more than double their revenue or gross profit in a period of 4 years. During the selection process, very strict criteria are applied to the more than 760,000 registered companies in Denmark. The demands on activity and corporate form, profitability and continuous growth reduced the number of candidates to a mere 6,000 companies, of which less than 1,800 achieved more than 100% growth in 2016.

YOYO has been awarded Gazelle recognition in 2014, 2015 and 2016 and they are well on their way to qualifying for a fourth year in a row. A big congratulations to the team!

Due to this growth, the number of staff has also increased, with YOYO now planning to move to their new headquarters, which will be ready by summer 2018.

A very special pizza delivery

 MEA CARGO, GLB Chicago, recently teamed up with Non-Profit organization Pizzas4Patriots to deliver 1,400 pizzas to deployed troops in Afghanistan and Kandahar in time for this year’s 4th July.

The logistics effort required shouldn’t be underestimated, as after delivering the frozen pizzas to Kabul airport with the collaboration of Emirates Airlines, the yummy goods then required military transport and inspection to reach the designated delivery areas in time for troops to enjoy them as part of their 4th of July celebrations.

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Well done team!

GLB New York & Los Angeles celebrates 20 years of success

 We want to congratulate Transcon Shipping Co., Inc on their 20th anniversary! 

partner with logistics company

In 1997, Mr Terrence Lynch established Transcon Shipping after years of ocean carrier and freight forwarding business experience. His concept was to focus on the freight forwarding side of the business and make service and advanced technology the key components of this new business model.

In the first year, Transcon Los Angeles, Transcon New York and an affiliate in Asia were opened. In its second year business continued its expansion with three new offices.

Over the past 20 years, their sales team covered most of the main cities within the United States and their customer base expands across the whole country. In addition to ocean and air freight transportation, Transcon Shipping provide various services including Customs Brokerage, Trucking and Warehousing allowing them to manage shipments from point to point.

They joined Globalia to expand their pool of agent partners, as in their own words “Our goal is to establish close working relations with each of their agent partners along the way.”

GLB Chicago presented with Community Award

We are pleased to announce that Nancy Abuali, owner and CEO of MEA Cargo (GLB agent in Chicago, IL,), has won the Innovation Award for her leadership and coordination of the inaugural Elgin Area Small Business Academy. 

This achievement demonstrates the dedication of Ms Abuali and MEA Cargo to supporting their community. Abuali has said on the topic: “MEA Cargo loves to get involved in the community and small businesses to make a difference for the future.”

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The Elgin Area Small Academy provides entrepreneurs with a knowledge of small business fundamentals, while building a network of contacts to help their small business grow. It’s first class saw 20 small business owners and aspiring entrepreneurs participate in the six-month program and the Class of 2017 is now underway.

GLOBALIA would like to congratulate Ms Abuali on this achievement.

Interview with GLB Istanbul

 As this is our first interview we thought we would introduce you to our first member. Meet Mr Cihan Ozkal, the Sales & Marketing Manager from Armada Logistics, our exclusive member in Istanbul. We recently spoke with him about his company, its future and the current industry climate in Turkey.

Logistics Industry

Q. When and how did you get into the freight forwarding industry?
A. I started commercial life in the chemical Sector in 1990 responsible for foreign trade and logistics.

Q. Can you tell us a little of the history of Armada Logistics?
A. Armada Logistics was founded in 2000 by Mr Cihan Ozkal and Mrs Emine Avci Ozkal (previous experience in the financial sector). The idea was to stay boutique freight forwarder to serve limited clients and focus on their all types of transportation needs especially chemicals and food sector.

Q. What distinguishes Armada Logistics from other freight forwarders in your city?
A. Armada Logistics is based in Istanbul city, which is the commercial centre of Turkey. Nearly 40% of the country’s import & export volume is done via Istanbul. Our expertise in sea freight both FCL/LCL and flexi-tank, iso-tank shipments, Speedy Road transportation between TR/EU, Road Transportation BENELUX/DE/FR/IT/CH, EU/TR, IRAN transit movements (we have our own SOC/NVOCC service for IRAN), CIS Countries like AZ, KZ. Air cargo service works 24/7. Port salvage services for any type of packing, IMDG/ADR/DG or NON IMDG/ADR/DG cargos.

Q. What are the main challenges facing freight forwarders in the Turkey now?
A. Even with the economic and political instability within Turkey, we are still one of the fastest growing markets in the world. The import and export regulations and customs regulation systems are changing and sometimes cause serious problems, since Turkey is not in the EU, applying EU regulations. There are serious issues in the South of Turkey, with many markets and routes lost in Syria/Iraq.

Q. How is the freight forwarding industry tackling these challenges?
A. The competition is very high but the freight forwarding industry is trying to find different lines and markets. The aim being to adapt to the new conditions and find new markets in CIS And North, West & East Africa.

Q. How is Armada Logistics dealing with these challenges daily?
A. We know foreign trade and when you combine this knowledge with logistics, you can understand your clients and agent’s needs, very well. This knowledge gives us a good advantage in understanding our client’s needs and thus solving their problems quicker than others.

Q. What attracted you to apply for membership of GLOBALIA?
A. First, it was the good and effective website combined with the information flow; that was very important for us. Being situated in only one area is also attractive to our company.

Q. You are attending our first annual meeting, what are your goals for the event?
A. Our goal is to meet with new friends first, to build good sincere relationships with a wider network.

Q. What would you say to an agent who is unsure about attending the annual meeting?
A. Annual meetings are very important and the key to success in networking. It is nice to see all friends & agents together. We believe that it is particularly useful to see them all together at least once a year. There is also the savings in terms of time and money, as you see many agents in a 2-3 day period!

Q. Where do you see Armada Logistics in 10 years?
A. Armada Logistics will remain as an effective and smart boutique freight forwarder and be always well known and trustable agent in TURKEY by all other agents. We would like to see our company act as an effective partner between east and west and make logistics easier for everyone.

Globalia launches Freight Forwarder Network – FREIGHT INDUSTRY TIMES

The freight forwarding sector’s latest network, the Globalia Logistics Network, has been launched. The network began operations with 52 member companies in 74 cities across 56 countries.

best freight forwarder network

Founder Antonio Torres, who launched the Conqueror freight network in 2010, said: “We are really pleased to be launching with this exceptional group of founding companies. Each has successfully gone through our strict selection process and been audited and approved by Dun & Bradstreet.

 “I truly believe that the only way to really know whether a company is financially stable is through a third-party examination which only 10% of applicants pass. I carry out the same application process in my other network, Conqueror. Like Conqueror, we offer each member exclusivity in their city, operating in delimited territories with no overlapping and therefore no competition.”

He added: “As you can see from our numbers, we still have some way to go to be the same as Conqueror but we have made a good start; size is not everything, the main priority for every network should be the quality of its membership, not the size of it.”

The network’s launch comes at the end of a significant year for the industry where freight forwarders experienced many challenges including cargo delays caused by the collapse of the Korean shipper Hanjin, new SOLAS regulations and Brexit.

“It is more important than ever for freight forwarders to come together and be part of a network; it’s lonely out there for companies when they face challenges at every turn. Networks should be offering support and assistance to their members and I am proud to say that Globalia and my team will be offering members assistance every which way we can.”

Torres continued: “We would welcome applications from those companies who although not the largest in their city, are the most secure, professional and knowledgeable; especially those whose current network isn’t working for them.”

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