The Virtual Meeting will once again allow the members to carry on their business networking without leaving the comforts of their home
After the success of their 1st Virtual Meeting in 2020, Globalia Logistics Network has finalized the dates and agenda for their 2nd Virtual Meeting. The meeting will take place on Globalia’s exclusive meeting platform on the 14th and 15th of October 2021. “The online meeting will lead to direct business discussions that is absolutely imperative for strong networking. It will allow you to do the groundwork for moving your business to the next level without compromising on your safety,” says Globalia President, Antonio Torres.
Globalia members will meet online in October 2021
Members will be able to participate in up to 32 one-to-one video conferences with previously selected network partners. Globalia’s upgraded meeting platform will lead to an even better meeting experience than the previous year. Moreover, keeping in mind the need for flexibility for the agents, the GLB team has made sure to accommodate delegates from all the different time-zones. This meeting will provide a perfect opportunity for members to talk directly with their partners and take the first and most important step in the path to collaboration. The meeting registration is already open, so Globalia members can register their attendance from their members area.
Additionally, the online nature of the meeting will lead to time and cost saving. This in turn will result in greater accessibility. This is why Globalia members are expected to turn up in great numbers. As Mr. Torres says, “Now more than ever is the time for you to join forces so as to grow your business. This online meeting will help you garner new projects and do your networking until we have a face-to-face get-together in the coming year.”
Visit Globalia’s Annual Meeting page to register your attendance and to check further details of the Virtual Meeting.
Andrea Martin, from Globalia’s FreightViewer Department, together with Wilson Huang senior sales manager at BlueX Trade, have analyzed the current situation in the logistics market exploring topics significantly affecting freight forwarders such as digitization, e-commerce and the future post-pandemic situation
→ Click on the image below to listen to the full interview
FreigthViewer Department Interview with BlueX
Globalia logistics Network is offering the best options in terms of technological tools to our members. Moreover, we consider it fundamental to work alongside our agents in a very complex task viz the digitization of the freight forwarding services. The logistics industry is experencing a disruptive transformation and this process generates the rise of different technological services and solutions from companies, such as BlueX Trade.
FreightViewer Department is working to partner with companies that will provide the best digital tools to members for the digitization process and BlueX is one of them. They are revolutionizing freightTech neutral platform which allow shippers, freight forwarders and carriers to make ocean logistics and transportation more accessible. They are doing this by connecting buyers and sellers in a unique platform.
BlueX works directly with carriers in order to develop a renovated business model based on driving additional revenue. In this interview, Wilson Huang and Andrea Martin, talk about how logistics is changing to be a much more efficient and customer service focused industry. Additionally, they have also discussed how the pandemic has accelerated the digitization process.
Mr. Huang states that even three years ago, the industry was only starting the process. Nevertheless, during the last two years there has been a major improvement and acceleration. Eight out of the top ten carriers have developed their own instant quoting platform. This proceed started in 2008 when Maersk launched Maersk Spot Booking, their online booking platform. Currently fifty-two per cent of Maersk spot cargo are booked on their online platform.
Mr. Huang provides a very valuable vision since he has worked both as a freight forwarder and as a carrier. For Mr. Huang the digitization is not the future anymore, it is currently happening. Historically carriers have been a step ahead from freight forwarders in terms of digitization. However, this trend started to change a few years ago. Freight forwarders are starting to move on with digitization. The best example to show this phenomenon is the digital freight forwarder founded in 2013, Flexport. Nowadays, the pandemic has turned the digital process from a trend to a reality.
This ocean freight shipment that was sent out from Boke Port, Guinea, reached its destination in Nouakchott port, Mauritania on time
Acconage Consignation Transit SA (ACT SA), Globalia member in Nouakchott, Mauritania, has successfully moved an ocean freight shipment from Boke Port, Guinea, to Nouakchott Port, Mauritania. The shipment consisted of 168 units of trucks, trailers, military equipment, excavators, and other rolling materials. “This shipment was intended for the mining industry particularly for the offshore gas field rocks transportation for BP Tortue. We carried out this project on behalf of the shipping company charged with transporting rocks for the BP Tortue Projects,” says Mr. Khalil Chouaib, the Country Manager of ACT.
Acconage Consignation’s ocean freight shipment
The cargo was transported on an MV Orient Pluto vessel. The scope of this service included offloading cargo from the vessel, taking the cargo from under hook, warehousing, and lashing. Additionally, they were also in charge of trucking to the delivery site 60 Km from Nouakchott port, and customs clearance. The entire freight was self-driven, and they didn’t require any special equipment for this shipment. Moreover, ACT was in charge of the full logistic chain from vessel arrival until the final delivery of 168 units.
Mr. Chouaib further states, “The most difficult aspect of this project was ensuring that all units were delivered intact. This also includes the spare parts loaded inside some units. Nevertheless, the shipment was not exactly challenging, the sheer volume and varied nature of the cargo make it somewhat complicated.”
Congratulations to Globalia Nouakchott, and wishing them the best for the future!
The aim of Container xChange is to provide a neutral platform for container owners and users to collaborate easily and efficiently
Globalia Logistics Network has upgraded its partnership with Container xChange to provide members with an exclusive offer. This comes in the form of a rebate for the first year subscription. Container xChange helps to connect global container logistics and takes the hassle out of owning and transporting container equipment.
As a Globalia member, you will enjoy an exclusive member benefit receiving a 5% rebate on subscription fees for your first year on xChange. Use the referral code: GLOBXC21 at on-boarding to qualify. Additionally, this upgrade will enable members join different advantages to make the most of xChange services.
Container xChange helps you lease, buy and sell containers in more than 2500 locations worldwide. Currently, 600+ small to mid-size companies and large enterprises, such as Kuehne+Nagel, Seaco and Sarjak, are using their online platform. They are helping these companies to gain market transparency, avoid demurrage and detention charges, and increase their flexibility. Moreover, they also cover the entire transaction process, from finding new partners to managing payments and tracking containers.
If you may need any futher information about xChange, arrange a demo with their team or directly reach out their contact person Jedida Ravindran
“The success of a freight forwarding company is based on its global connections with other forwarders around the globe. The more reliable partners they have, the more representational ability they can offer to the clients.”
This week we interviewed Mohammad Rafay, the Overseas Agents Coordinator of SFI Logistics, Globalia member in Karachi, Pakistan. Mr. Rafay who recently completed 4 years with GLB Karachi, tells us about his experience at SFI Logistics, the things he has learned, the problems of coping with the pandemic, and also provides insights into the future of the logistics industry.
Interview with SFI Logistics
Q. First of all, congratulations for having completed 4 years in the industry. How do you feel about it?
A. Thank you very much. I am very excited today and very proud with the achievements I have completed throughout these years as well as everything I have learned along the way.
Q. That is very good, Mr. Rafay. And what have been your achievements in the SFI so far?
A. Since my joining I had worked hard and always gave my best to each task that was assigned to me. On February 18th 2018, I received my 1st award as Emerging Talent & Most Efficient employee of the month. I haven’t stopped since then & always had the appreciation of my superiors because of my work ethic. Now in my position as Overseas Agents Coordinator, I am working on developing business with international partners across the globe. I am willing to work even harder in the future. I can not believe how fast these years have passed but one thing is sure that in all these years I have learned a lot. I worked hard & always tried to give my best to the company.
Q. Let’s talk about your origins in the freight forwarding industry. When and how did you get into it?
A. I can say that sometimes you don’t choose a career, the road is always there waiting for you to start the journey, taking you towards the heights of success. On April 21st 2017, I started my career as a newbie in SFI Logistics. Gradually, I started learning about the logistics industry and moved up on the ladder of success.
Q. Can you tell us about the history of SFI Logistics?
A. SFI was founded and incorporated in 2005 in Sialkot, Pakistan. Since our inception, we have been at the forefront, providing personalized services to our customers and overseas agents worldwide. Our commitment to customer service is second-to-none, and the company has continuously evolved over the years to meet the ever-changing customer needs and flourishing business opportunities in the region. We have a well-established track record and our services have always met with great customers’ and foreign business partners’ satisfaction. We have also managed to retain a consistent growth. We offer great services at very competitive rates and have never been known to compromise on the quality of our service.
Q. Very nice. However, in all industries, there are challenges. Which are the main challenges you have faced?
A. Not coming from a freight forwarding background, for me there was a lot to learn. It will be better to define challenges as learning curves. I always had great mentors who were by my side and this made the challenges seem very easy.
Q. I agree, mentors are always necessary. And what did you learn in the last 4 years?
A. I learned what is freight forwarding, different types of services in the logistics industry like air freight ocean freight etc, how operational matters take place. Moreover, I learned about the handling of shipments from the port of loading to final place of destination & what important role freight forwarders plays in connecting the trade lanes of the world. Lastly, I learned how to develop a strong business with international freight forwarders & customers worldwide.
Q. So now you have come this far, what are the keys to success in the freight forwarding industry from your own experience?
A. In my opinion, the keys to success are: Firstly, veracity in service offering: Being honest about what your company is offering to the customers is the most important thing. If you are conducting the operations exactly the way that was previously agreed, your customer will see you as a professional and reliable company. This will build customer loyalty towards your company.
Secondly, customer expectations and flexible operations: Different customers have different needs, such as costs & time restraints, cargo destinations, and cargo specifications. Therefore, it is important that a freight forwarder has the flexibility to deal with each situation individually, building the best solution to attend customer needs in a complete and effective way.
Thirdly, competitive pricing: When a customer is looking for a freight forwarder to deal with their cargo, price is one of the factors they will take into consideration while making the final decision. Therefore, offering competitive prices, along with quality services, is very important.
Finally, trustworthy connections across the globe: When it comes to foreign trade, it is quite impossible for a freight forwarder to have its own representation everywhere in the world. Therefore, success of a freight forwarding company is also based on its global connections with other forwarders around the globe.
Q. If you had to choose, what is the most significant shipment your team has handled?
A. We have handled oversize cargo (machinery) deliveries within Pakistan, bulk air export shipments containing general cargo (garments), air transfer of perishable cargo (meat and vegetables) to Gulf Countries, Afghan transit cargo and lots more. We have relevant departments and efficient practices for handling these kinds of cargoes.
Q. How are you dealing with the present challenges of the pandemic?
A. Since the start of the pandemic like every industry, freight forwarding has also suffered a lot. We all are facing issues like port congestions, high freight charges, limited air cargo space etc. To deal with these challenges we have developed our own software that’s playing a critical role in smooth working. Presently, 50% of our staff are working from home. We conduct regular online meetings to ensure that outstanding services are being provided to our customers & overseas partners.
‘Being honest about what your company is offering to the customers is the most important thing. If you are conducting the operations exactly the way that was previously agreed, your customer will see you as a professional & reliable company.”
Q. From your point of view, what is the future of the freight forwarding industry?
A. The logistics industry is intertwined with all companies in the world that produce and sell something across a border. It’s a fantastic profession, and there is an extraordinary level of commitment. It is emerging as a sought-after sector, due to the role of digitization. Digitization is one of the key tools helping more progressive logistics providers. I believe that the following technologies will revolutionize the freight forwarding industry forever: Block chain, augmented reality, robotics, autonomous logistics or big data analysis.
Q. Where do you see yourself in the next 10 years?
A. I’m really excited about my current position as Overseas Agents Coordinator at SFI Logistics. I’ve been lucky enough to work with some of the most amazing people in industry. My ideal career is the one where my ideas are heard and in which I am making a real impact. I see that there is a lot of area for growth to advance within this role and I want to continue to learn and grow in this industry. I see myself further developing my skill set and expertise in this field. I’d like to be seen as someone with deep expertise in this field, and I know that’s something I’ll have an opportunity to do here. My 10-year career goals are to make a positive impact in this organization and play an integral role in the organization.
Globalia members with shipments to/from Karachi, Pakistan, are invited to get in touch with their professional team.
This six-member team has been specially trained for proactive and responsive communication with their clients and all internal and external stakeholders
PCFS Logistics PTY LTD, a Globalia member in Sydney, Australia, has created a dedicated customer service department. The team will be led by their Customer Service Manager, Ms. Diana Atanasovski, and Customer Service Supervisor, Mr. Daniel Mackovski. Additionally, they will be supported by their Customer Service Representatives Ms. Christine Tsanterman, Ms. Brankica Lalic, Ms. Supriya Singh and Mr. Brett Toland.
As stated by Mr. Paul Petrovski, the Managing Director of PCFS Logistics, “We trained this team to specifically work towards implementing in-depth knowledge of our customer needs, their products and supply chain, combined with pro-active and effective communication towards our customers, and sharing of this knowledge throughout the PCFS Team.”
Since April 2021, their Customer Service Team has been working towards the creation and maintenance of improving the value offered to their clients. This implies an enhanced customer experience, meeting all the service expectations, increased timely contact with internal and external stakeholders, and a structured follow-up on all customer issues, concerns and complaints.
The Customer Service Team will form their central communication hub by providing immediate response and support, whilst eliminating the pain points across their operations by resolving issues quickly at the first point of contact.
“Improving the customer service is absolutely imperative for the success of independent freight forwarders. We are confident this significant operational change will enhance our service offering, with improved role clarity and focus on quality outcomes for our partners and our clients,” adds Mr. Petrovski.
Congratulations to PCFS Logistics and all the best for their future endeavours!
“We carry a green ambition: Sustainability means providing what is needed for our planet to continue to exist. We have to take responsibility for ourselves and each other, our business and society – and perhaps above all – the environment.”
Today we are publishing an interview with Ms Patrycja Musiał, Key Account Manager of Greencarrier Freight Services Poland. In this interview Ms. Musial talks about the need for sustainable logistics and how her company has been working towards the goal of a climate-neutral Europe by 2050.
A. The transportation sector is responsible for 14% of all energy-related CO2 emissions globally and this has more than doubled since the 70’s. In the EU the transportation sector generated 25% of all transportation CO2 emissions. Without actions and measures, this could increase faster than in any other sector. The message is clear from both European Union and elsewhere – we need to become more efficient and make a shift in technology to enable all of us to reach the goals of a climate-neutral Europe by 2050.
Q. Why should freight forwarding companies be thinking about creating more sustainable supply chain operations?
A. Scientific evidences are clear, mankind is affecting the climate, we all need to rethink how we plan our logistics. We can build solutions on various lead times and services based on green transport solution. We should focus on short sea, consolidation, rail, intermodal, biofuels, and direct flight. Sustainability is a high topic on the agenda in most industries today. The transport and logistics sector is no exception. It is everyone’s responsibility and opportunity to secure the future of business and society.
Q. Your name is Greencarrier. I guess that since your foundation, you have been worried about sustainability. How did you come up with this idea?
A. The Greencarrier Group was founded in 2000 by Stefan Björk and Björn Eklund. Right from the start, they had a clear vision of their future business – a freight forwarding company built on commitment, involvement, humour, and joy. And it turned out very much as planned. Our knowledgeable and skilled staff are the building block for today’s successful company, offering our customers sustainable logistics solutions served from the heart.
Q. What does sustainability mean for Greencarrier?
A. We carry a green ambition. Sustainability means providing what is needed for our planet to continue to exist. Freight forwarding companies have to take responsibility for ourselves and each other, our business and society – and perhaps above all – the environment.
Q. What is Greencarrier doing regarding sustainability?
A. The Greencarrier Spirit – this is our view on sustainability. The Greencarrier Spirit influences everything we do – every day – with the aim to take responsibility and act in a sustainable way in the long-term. At the very centre of the Greencarrier Spirit are our core values. They define who we are and what we stand for. What incorporates our spirit is how we do business, how we treat our employees, how we see ourselves as corporate citizens, and how we contribute to environmental protection.
Q. Which has been your most important shipment in sustainability?
A. One of the most important shipments we have arranged is the intermodal transport for Scandanavian fashion retailer Varner. We used a combination of road, sea and rail freight. We loaded the trailers with the products at Istanbul, from where it was taken to a nearby port. Next, we put the trailers on a ship and sent them to Trieste, Italy. There, the cargo was unloaded and moved to railway wagons and transported to Kiel, Germany. From there, we made use of ferry carriers to move the trailers to Gothenburg, Sweden. Lastly, from Gothenburg we used road transport to carry the cargo to its final destination in the Varner central warehouse. Members can check out the details of this sustainable transport on our blog.
Q. Which are your projects for 2021 on sustainability?
A. In 2021 we would like to reduce the total CO2 equivalent per TONKM by 15% compared to 2018 and in 2025 reduce the total CO2 equivalent per TOMKM by 30% compared to 2018.
Q. Which are the challenges of meeting the sustainability objectives for Greencarrier?
A. We strive to make sustainable choices easily accessible to our customers. Our Green Solutions are options where you can reduce a lot of CO2-emissions compared to the more traditional choices. We offer short sea, consolidation, rail, intermodal, biofuels, direct flight etc. The biggest challenge in these solutions is still the price and time. I would like to stress that many sustainable solutions are actually cost-saving.
Q.How has Greencarrier improved its transportation and logistics supply chain efficiency while taking care of the environment?
A. Greencarrier Freight Services provides transport solutions with all modes of transport all over the world. We take environmental actions which include developing our Green Solutions and using optimization of goods flow to reach higher load factors, shorter lead times, and lower CO2 emissions.
‘We strive to make sustainable choices easily accessible to our customers. Our Green Solutions are options where you can reduce a lot of CO2-emissions compared to the more traditional choices.”
Q. In your opinion, how freight forwarding companies can find a balance between financial growth, environmental care, and the health of society?
A. Our ambition is to provide the best service for each customer and at the same time be able to support and guide them through different options to optimize their supply chain- both from a financial and an environmental perspective. Green is lean, but you have to look at the whole supply chain in order to make the correct choices most suitable for your business. We have products and services developed to be more sustainable than traditional alternatives and these solutions are increasingly growing and changing the logistic world.
Q. Which mode of transport do you think is the most environment friendly?
A. We firmly believe that rail transport is the most effective and sustainable mode of moving freight across long distances. It is much more environment friendly when compared to air freight. We have recently launched a rail shuttle service between China, Europe and the UK. Companies importing goods from China need to consider switching to rail freight which is quick, sustainable as well as cost-effective. I invite members to read the interview on our blog where we have talked about the importance of using rail freight solutions for increased sustainability.
Q. What is the future of sustainability for freight forwarding companies?
A. To achieve sustainable transportation, we all have to:
– Optimize: Avoid unnecessary transportation, which includes increased load factors, using appropriate transport modes at each part of the supply chain and improve further logistics planning.
-Modal shifts: Transportation modes with greater environmental impact should be changed to more environmentally smart modes and new transportation combinations should be developed.
-Improve: We should improve and develop transportation technology through innovations such as more efficient fuels and modes of transport.
Globalia members with shipments to/from Warsaw/Gdynia, Poland, are invited to get in touch with their professional team.
They have upgraded several aspects of their intranet to create a more fuctional and user-friendly experience for the agents
Globalia Logistics Network has revamped their Members Area upgrading it for a more functional and seamless user experience. Furthermore, the team is now greeting the new members with a personalized online welcome tour. A member of the Globalia team will perform this tour. These changes are in line with the digitization strategy that Globalia adopted since the last two years.
As stated by Antonio Torres, the President and Founder of Globalia Logistics Network, “The new design allows our members to effortlessly access all the essential tools such as the Network Directory or FreightViewer. We are confident that the new format will enormously enhance the online experience of our members.” Additionally, the team has carried out two significant additions to the Members Area.
Additionally the team has carried out two significant additions to the Members Area. Firstly, the welcome tour for the newest Globalia members. From now on, all the members will henceforth be able to view the latest additions to the Network. This feature will keep the agents updated and familiar with the agents. Furthermore, it will keep them informed about the new opportunities that come with expanding our members base.
Moreover, Globalia members can now be able to find all the latest news and interviews from their fellow members. They will also find the information and interesting news from the logistics sector. The upgraded Members Area will also feature a customized welcome tour performed by one member of the Globalia team for greeting the new agents. Globalia has added this new web-tour feature to facilitate the online interaction between the members and the head office.
Globalia will offer the welcome tour to those agents who have recently joined the Network. Members who would like to know about any of the features offered inside the members area, don’t hesitate to contact amartin@globalialositicsnetwork.com if you are interested.
On 15th April 2021, they organized the ‘Future of Digital Supply Chain in a Post-COVID world’ 4.0. The aim was to keep up with the rapidly evolving nature of the Digital Supply Chain Industry,
This webinar was a tremendous success and gave a lot of insights from leading manufacturers and supply chain leaders. On it, they discussed how they are adapting to digital solutions in response to the COVID-19 pandemic. Other than that, the webinar was fun, interactive, and a very informative session. This yet another fruitful webinar was hosted by Richard Hurst and sponsored by Nuxeo.
A lot of Expert Speakers from various industries came together to speak in length about the various aspects of The Future of the Digital Supply Chain. Speakers like Harshad Kanvinde, Global Head of Supply Chain Practice at Slalom, threw light on the Agility Imperative for Supply Chains. Additionally, he also talked about Why Digital Innovation matters. Moreover, Bill Papantoniou, Head of Customer Supply Chain at Nestlé Purina EMENA, spoke about the Post-COVID Value Chain – Working backward from Customers to ensure you Solve the Right Problem. Many other Innovative leaders were a part of this webinar as well.
This was a very successful event with more than 100+ attendees coming from all over the globe. On it, attendees had the chance to learn to create a profitable Digital Supply chain.
freight agents network
Group Futurista
Group Futurista is a Global Tech-Based Event Company. It has organized numerous Technology Summits/Webinars across Europe in the past two years.
Globalia’s March newsletter will update the readers with all the latest news from our agents, from the network as well as from the sector
The March edition of Globalia Logistics Network’s 2021 newsletters has been published and can be viewed on our website. Recently we made significant changes in our marketing strategy that will enhance the web presence of our network as well as that of our individual members. Check out the feature about our Member Empowerment Endeavours to know more about our new communication and marketing strategies.
Globalia’s March Newsletter
In this edition, you will get to know about the latest achievements of your partners in Ho Chi Minh, Singapore, Sialkot, Chicago, Piraeus, Sao Paolo/Itajai, Bristol and Hai Phong. The two interviews with Globalia Vancouver and Globalia Seoul will surely be of great interest to our members. There is also an interview with Simon Moore, the Membership Development Coordinator of Globalia, where he talks about this experience with the Globalia team, the challenges of his day-to-day tasks, the present work-from-home scenario along with many other interesting topics.
Apart from this there you will find the most pertinent news from the logistics sector. The topic in focus is a brief overview of the Suez Canal blockage. The newsletter comes with an interesting article on the Challenges of Freight Forwarders in 2021 which definitely deserves a thorough read. Lastly, do not forget to check out our section about territories needing coverage. Make sure to refer your peers in these cities about our network and stand a chance to win a 25% discount on your upcoming membership fee!
Happy reading!
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