When you need to find a logistics partner to handle your international cargoes, the sheer number of choices can be somewhat overwhelming. On the one hand, there are the big multinational firms while on the other hand there are independent freight forwarders offering specialty services at a cost-effective price. It is imperative for small logistics…
Uber Freight which was launched in May 2017 has somewhat changed the landscape of the transportation and logistics industry in general and the road freight industry in particular. Ever since its market appearance there have been lots of speculations about the effects of this app on small and mid-sized logistics companies. Moreover, in the last…
LCL or less than container load is a mode of ocean freight shipping for shipments that are not large enough to fill 20 or 40 feet shipping containers. Independent freight forwarders need to consider several options that help to cut costs while delivering the cargo on time. For this reason, whenever the shipment is below…
Over the last ten years, the cut flower industry has been thriving in the African continent. The USA and the European Union are presently the largest buyers of cut flowers. While Kenya and South Africa are the two nations leading in flower export. International flower exports have greatly increased in value in the last ten…
One of your top employees handing out a resignation letter is one of the worst nightmares of every manager. Employee retention is absolutely vital for the long-term success of independent freight forwarders. Recruiting the right employee can be expensive both in terms of time and money. Consider the amount of time that goes into the…
Lead nurturing refers to the process of nurturing and maintaining a solid relationship with your potential customers. Even if your business is a small one, your clientele doesn’t necessarily have to be small. Lead nurturing is of paramount importance for small and independent freight forwarders who want to make it big. It not only helps…
Independent freight forwarders running small and mid-sized logistics companies should become a part of a reputed logistics network. This will enable them to compete with the stalwarts in the industry on a more equal footing. This membership will help them to work in conjunction with a broad network of global partners. Moreover, the international brand…
The logistics service providers work in an extremely volatile environment. Therefore, this involves road accidents, accidents due to improper storage of dangerous substances, theft of assets, cyber security threats, not to mention the pandemic situation we are presently going through. Having a crisis communication plan at hand will ensure the prevention of any negative publicity….
Customer needs should set the tone of your company’s strategy. Their demands must dictate your approach, which should include an effective plan to meet their demands. But nowadays there is something else to cope with, digital technology is transforming customer habits. Today, they expect content and services anytime, anywhere, and in any format or device…
Looking after the customer is becoming more and more important in logistics for obtaining better results than your competition and boosting your sales. And all of this starts with the perception your customers have about your business. It is unavoidable to project an image on your clients and potential clients. This image may be either…