One of the most important factors that can help small and mid-sized logistics companies to grow their business is to come up with a robust client engagement strategy. The primary objective of this strategy is to attract new customers while retaining the existing customers at the same time. Independent freight forwarders who are planning to…
As an independent player in the freight forwarding industry, your primary goal should be to expand your outreach by teaming up with the most dependable agents from around the globe. Networking is one of the key aspects that can help independent freight forwarders to explore new business opportunities and build their brand. Most importantly, active…
The market reputation of independent freight forwarders is entirely dependent on the way they serve their customers. Just like any other sector, the freight forwarding industry is striving to create a long-term mutually beneficial relationship with its customers. Apart from strengthening the brand image, a sound relationship with customers also helps to deal with the…
The increasing competition from the multinationals, higher client expectations, and the need for seamless, visible, and more efficient operations are a few factors that are prompting independent freight forwarders to adopt digitization. The leading logistics companies are racing to digitize their core operations by replacing manual processes with automated ones. Additionally, at a time when…
In the post-pandemic world, the competition in the freight forwarding industry is higher than ever before. On one hand, there is a plethora of independent freight forwarders like you, while on the other hand, we have large multinationals who are constantly chipping away at your clientele. Regardless of the size of your company, there are…
Hazardous cargo refers to merchandise that can pose a serious risk to lives, health, environment, and property when transported in bulk. Hazardous cargo aka dangerous goods can come in several forms including solid liquid and gas. Not only explosives, chemicals, or inflammable substances but even items of everyday use like batters, perfume, liquor, aftershave, and…
Any successful company in the transportation and logistics industry is surely aware of the importance of having a trained and skilled workforce. Simply put, investing in talent is one of the best ways of retaining the best employees who are the biggest assets of independent freight forwarders like you. The best freight forwarding companies are…
In the last few years and especially since the pandemic, the transportation and logistics industry has been undergoing the process of digitization. Challenges from the multinationals, increasing competition, changed customer expectations, and the need for more efficiency are some of the factors that have prompted the forwarders to adapt to the new age of seamless…
An in-transit shipment is prone to a variety of risks that could lead to potential damage or even loss of your cargo. Independent freight forwarders are surely aware of the countless risks entailing the international movement of cargoes and this is precisely where cargo insurance comes into the picture. If a cargo is lost at…
Fragile and high-value cargo are some of the most important shipments your company handles. It goes without saying that high-value shipments demand more care and meticulous attention to detail than any other shipments you handle. Moving a shipment of artwork, jewelry, luxury items, high-end food and drink, electronics, etc, entails plenty of risks. Theft or…