In the fast-paced world of the transportation and logistics sector, efficiency and accuracy are paramount for independent freight forwarders. Small and mid-sized logistics companies often struggle to compete with larger players due to their limited resources and manual processes. As industries across all sectors strive to keep pace with digital progress, logistics companies worldwide are gradually recognizing the necessity of embracing digital transformation. Over the past few years, the logistics industry has seen significant changes through digitization, utilizing advanced technologies to streamline operations, improve efficiency, generate accurate freight forwarding quotes online and meet the demands of an increasingly interconnected world.
By digitizing their operations, small and mid-sized logistics companies can not only streamline their processes but also provide more accurate and competitive freight forwarding quotes. In this blog, we’ll explore how generating accurate freight forwarding quotes online can be a crucial component of digitizing your operations and how becoming a member of Globalia Logistics Networks can help you with this.
How obtaining instant freight forwarding quotes online can optimize your operations
Online freight quote generation software is a digital tool that automates the process of calculating shipping costs. These platforms consider various factors such as weight, dimensions, distance, shipping method, and additional services to provide a precise door-to-door quotation almost instantly. At a time when your customers are used to getting instant solutions, sending an instant door-to-door freight quote can go a long way in enhancing customer satisfaction.
Furthermore, the implementation of online freight quote generation software can save your team countless hours of manual work. Traditionally, calculating shipping costs required a detailed analysis of numerous variables, a task that is both time-consuming and prone to human error. By automating this process, your team can redirect their efforts toward other critical areas of your business, such as enhancing customer service, optimizing logistics strategies, and developing new business opportunities.
The benefits of using online freight quote generation software extend beyond just time savings and customer satisfaction. By leveraging this technology, your business can ensure more accurate and competitive pricing, minimize the risk of errors, and provide transparent and consistent quotes.
How Globalia as one of the best logistics networks can help you with the process of digitizing your quote generation process
As one of the leading freight forwarder networks of our time, Globalia Logistics Network has invested in developing a digitization platform called FreightViewer, which enables instant quote generation for its members. This state-of-the-art freight rate management software significantly enhances the digital infrastructure of the network’s members, propelling them forward in their digitization journey. FreightViewer, a free and exclusive tool for Globalia members, automates the sales process, enhances visibility, and improves the client experience. It provides a standardized platform for sending and requesting quotations, sharing documents, and offering rates online, even to partners outside the network.
Globalia is the first freight forwarding network enabling its members to create instant accurate quotations, exchange rates and build a 24×7 showcase for customers without any investment on their part. FreightViewer allows members in the Network to access to rates from over 195 freight forwarders from across 131 cities. Last but not the least, it creates personalized websites for each of our agents.
Recognizing the power of digitization in streamlining administrative processes, nearly 48% of participants in a Cargowise study have invested in digital documentation technology. By replacing manual paperwork and cumbersome documentation with efficient digital systems, logistics organizations can reduce costs, streamline workflows, minimize errors, and facilitate seamless information exchange. Globalia’s online platform, FreightViewer, simplifies everyday office tasks and enhances client servicing by enabling the generation of instant and accurate quotations within minutes. Additionally, it allows members to set up personalized websites for offering online rates, further improving operational efficiency and customer satisfaction.
The main features of Globalia’s online freight quote generation platform
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Share your freight rates online
With FreightViewer, you can easily share your rates with network members through the Member Area, providing partners with convenient online access to your quotes. Additionally, FreightViewer allows you to set up a customizable website to offer direct clients or non-Conqueror agents seamless access to your rates.
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Instantly generate freight forwarding quotes online
FreightViewer will enable you to generate precise quotes within minutes. Now you can effortlessly compare rates, costs, transit times, and origin/destination ports or airports. Calculate profits, add or remove charges, and send quotes via email or as personalized PDFs. It also allows for the automation of quote requests within the network, ensuring all quotations are promptly emailed to your preferred contacts in the company with FreightViewer.
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Quotations that can be customized
Globalia’s FreightViewer will allow you to customize your quote documents effortlessly. You will be able to incorporate your logo, design elements, company information, and terms & conditions seamlessly. In other words, it will enable you to generate a professional quotation document in minutes and send it instantly via email. You will get to tailor your quotes with customer-specific details, such as their logo or preferred currency, for a personalized touch.
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Customized customer website
With FreightViewer, your company gains access to a customizable quoting website, allowing clients and non-member agents to register, check rates online, or submit quote requests 24/7. All quotes will seamlessly integrate into your intranet records, accompanied by email notifications for streamlined communication.
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Training
Logistics software are usually complicated. Moreover, the lack of training or support can make the freight forwarder desert the task of digitization. Behind FreightViewer there is a full team whose job is to train the users. They also listen to the feedback and suggestions which enormously helps our IT team to develop useful features inside the platform.
In Conclusion
Globalia is the first international freight forwarding network with global coverage to launch instant quoting ability for its members. FreightViewer is a free and exclusive service offered to companies in the Network with the main goal of supporting freight forwarders to adapt to one of the biggest changes that are happening in the industry ie. digitization. FreightViewer will definitely mean the beginning of the transformation in your company.