The market reputation of independent freight forwarders is entirely dependent on the way they serve their customers. Just like any other sector, the freight forwarding industry is striving to create a long-term mutually beneficial relationship with its customers. Apart from strengthening the brand image, a sound relationship with customers also helps to deal with the…
The increasing competition from the multinationals, higher client expectations, and the need for seamless, visible, and more efficient operations are a few factors that are prompting independent freight forwarders to adopt digitization. The leading logistics companies are racing to digitize their core operations by replacing manual processes with automated ones. Additionally, at a time when…
The White House recently launched a plan that intends to ease the supply chain bottlenecks in the country. This new initiative primarily hinges on data sharing by all the stakeholders in the supply chain industry. This new project called FLOW (Freight Logistics Optimization Works) is a data-sharing drive that seeks to connect all the stakeholders…
Last week, Amazon launched a $1 billion fund to boost its logistics and supply chain operations. With the aim to enhance customer fulfillment, this massive investment by the e-commerce giant will also focus on robotics technology. Moreover, this recent investment is an important step for the company to take a deeper dive into the use…