Newsletters

Message from the President

Dear members,

Presenting you the Autumn edition of Globalia’s quarterly newsletter. I hope this newsletter finds you in the best of health and spirits. The September edition of our newsletter is packed with interesting news from our members, the network as well as the sector. Due to the travel restrictions that are still in place in many parts of the world, we arranged for a cloud conference for the second time. Globalia members from all over the world took part in our 2nd Virtual Meeting that was held on the 14th and 15th of October.

The event made way for productive discussions among network members resulting in many new business opportunities. Check out our Annual Meeting page to find all the highlights of our 2nd Virtual Meeting. We have also included a number of tips that are going to help you with post-meeting follow-ups with your partners. Apart from that, you will find all the latest news and updates from your partners, from the sector, and the network. Make sure to check out our Interview with Maria Serrano, the person in charge of organizing our yearly meetings, where she talks about how the members can benefit from participating in our annual conferences.

In the Sector News section, you will get to read about some of the most important news that are making headlines in our industry. Do not forget to check out our article on Common Cargo Theft Tactics and How to Prevent Them.

Before concluding, I would like to remind you once again to keep up the teamwork with your network partners. Our Virtual Meeting has surely helped you take a step further in this direction. Looking forward to getting more news from your side!

Kind regards
Antonio Torres
President and Founder - Globalia Logistics Network

Globalia 2nd Virtual Meeting

Networking is of utmost importance for freight forwarders who want to expand their operations and create a global presence. Globalia’s 2nd Virtual Meeting opened up a perfect networking avenue that allowed the members to smooth the way for new projects, find dependable international partners, and ultimately generate a greater ROI.

Highlights of the meeting

Welcome speech:

We kicked off the conference with a Welcome Speech from Globalia President and Founder, Antonio Torres where he talked about the present industry scenario, the need for digitization in the sector, and all the latest achievements of the network.

One-to-one Meetings:

Over 1150 one-to-one meetings held in the course of the event allowed members to touch base with existing and potential partners, secure long-term partnerships, and obtain several collaboration opportunities.

FreightViewer Workshops:

The delegates participated in the online FreightViewer workshops during which Globalia’s FreightViewer Coordinator Andrea Martin, provided live demonstrations explaining all the new updates that have been added to the software in the last one year.

Chat sessions during the coffee breaks:

This year we created a special opportunity for delegates to catch up with each other during the coffee breaks. Delegates had the option of accessing a chat room with up to 5 random members and engage in informal chitchats. This not only helped to break the ice among the members but also strengthened the bonding among existing and future partners.

Follow up tips to help you make the most of the Virtual Meeting

After successfully concluding Globalia’s 2nd Virtual Meeting, the next thing on your agenda should be a proper meeting follow-up plan. Meeting follow-ups are absolutely crucial for nailing your meeting and securing new projects. However, it is not wise to push your partners with constant calls and endless follow-up emails. Nor is it wise to sit down and wait for your partner to make the first move. Your approach to sales and collaboration needs to be more professional. We are going to provide you with several tips for a successful meeting follow-up strategy so that you can engage in a fruitful collaboration.

1. Ask your partner about the best way to follow-up

Having a clear discussion with your partner about the next course of action is the most straightforward follow-up plan you can have. Before concluding your one-to-one videoconference, just ask your partner which is the best way to reach them to discuss the project in more detail. This honest and direct approach will also help to build more confidence between you and your partners.

2. Send an email on the same day

After the conclusion of your business meeting, it is always a good idea to send your partner an email on the same day. This should be a short message where you thank your partner for their time and even write a few lines about the key action items. This will help to communicate your understanding of the project to your partner and in case of the slightest misunderstanding, it can be immediately clarified.

3. Respond quickly

Time is of the essence when it comes to a successful follow-up of your business meeting. Therefore, you not only need to reach out quickly but also send prompt replies to queries and quote-related emails from your partners.

4. Be personal

During the one-to-one meetings, you need to note down all the important points. These notes you took during the meeting will help you create a compelling email that will convince your partners that you are aware of their exact requirements. Write an appropriate subject line to distinguish your mail from any other blanket email.

5. Offer free advice and recommendations

Your business follow-up should not necessarily be a tool for project generation. It can also be used effectively to build your company’s image. Therefore, you can always send an email to your partner where you can send tips and possible solutions for pulling off a complicated project that you just discussed. You can recommend your industry peers or send valuable resources that can help your partner with the project at hand. This is a very effective lead nurturing strategy that has a positive influence on your business image.

A department entirely dedicated to PR and Marketing

Globalia’s reinforced marketing department is implementing SEO tactics to help increase the visibility of our members. Every week we publish the news about the achievements of our members that are SEO optimised for better ranking on Google.

Remember that your follow-up strategy should not only be focused on getting new businesses. Your primary objective should be building trust with your partners and delivering value and your post-meeting strategy should reflect this concern.

MEMBER NEWS

Globalia Budapest takes up the charge of the logistical operations for the Hungarian Olympics Team
Read more

Globalia Ulaanbaatar moves two units of EC-145 helicopters
Read more

Globalia Gaborone moves a high profile consignment on behalf of the Government of Botswana
Read more

Australia enforces quarantine measures for containers coming from risk countries to combat the problem of Khapra beetle infestation
Read more

REPORTS

Cooperation as the key to succeed in difficult times
Read the report

Sea freight trends and challenges: A postpandemic outlook
Read the report

PARTNERSHIPS

Globalia media partner Group Futurista hosts the “Future of Digital Logistics” webinar
Read more

Globalia partners with Fruit Expo 2021 – a three day industry fair to be held in Guangzhou, China
Read more

Globalia Logistics Network partners with the logistics news magazine Cargotalk
Read more

INTERVIEW WITH

MARIA SERRANO

PR AND EVENT COORDINATOR OF GLOBALIA LOGISTICS NETWORK

Maria plays a major role in the planning and organization of Globalia’s Annual Meetings. Additionally, she is also responsible for the network’s communication as well as the coordination and development of Globalia’s online publicizing strategy for members. Before joining Globalia, Maria worked with different international companies managing projects in trade shows worldwide, developing marketing campaigns and organizing events.

SECTOR NEWS

IATA Announces Brendan Sullivan as the Global Head of Cargo

Brendan Sullivan who has worked in the International Air Transport Association for 14 years, has over two decades of experience in the air freight industry

IATA has appointed Brendan Sullivan as their new Global Head of Cargo after Glyn Hughes resigned from that post earlier this year. According to IATA, Sullivan started his career in Air Canada where he became an expert in the field of dangerous goods handling. Since moving to IATA in 2007 he has played major roles in several key initiatives of the organization.

He was a major contributor towards the One Source platform that offers extensive data on infrastructural capacities required for making the most of special shipment and e-commerce projects. He also played an important role in the IATA Face Campaign that aims to develop and train new talents in the air freight sector to create the next generation of air cargo leadership.

As stated by Nick Careen, IATA’s Senior Vice President for Operations, Safety, and Security, “Brendan will be a great Global Head of Air Cargo. He knows the industry from frontline operations to the development of global standards. He recognizes the critical need for modernization to meet the needs of air cargo’s biggest business opportunities- e-commerce and special cargo. And he has the passion to drive a post-crisis agenda that will strengthen air cargo’s contribution to the global economy and to the airline business.”

MORE NEWS AT A GLANCE

Maersk’s acquisition of parcel delivery and e-commerce fulfilment company Visible SCM has added to Maersk’s integrated logistics offering

This strategic acquisition has added to is all set to transform its warehouse network in the USA

Uber Freight acquires Transplace for $2.25 billion

Transplace owned by TPG Capital is one of the most renowned transportation and logistics service providers in North America

CHAMP Cargosystems a logistics tech company in collaboration with CargoSoft and Central Global Cargo has created a new platform for first and last-mile cargo tracking

“With this new technology, we set on a new path to real-time end-to-end supply chain visibility…This will bring benefits to every participant in the supply chain – most importantly the shipper,” says the CEO of CHAMP Cargosystems

FIATA launches Freight-Pay, an online transaction platform designed to help freight forwarders with their day-to-day business

FIATA collaborated with Pay Cargo a financial tech firm for the development of this platform that among other things, will allow FIATA members to receive and send money to/from other FIATA members

China reopens the Meishan terminal at Ningbo Zhoushan, the second busiest port in the country

The reopening of this terminal after the two weeks shutdown of Ningbo port is expected to ease up the supply chain disruptions

SPECIAL

Common cargo theft tactics and how you can prevent them

Cargo theft is one of the recurring problems the freight forwarding industry has to regularly contend with. The issue has become all the more alarming in recent years. According to the National Insurance Crime Bureau, in the US alone around $15 to $30 billion worth of merchandise is stolen every year.

Shipment theft practices are evolving by the day. Starting from electronic commodities, to luxury items to food products, cargo thieves are always on the lookout for shipments that fetch good value in the black market. Logistics operators need to understand the emerging cargo theft measures to recognize their vulnerable spots and lower the chances of cargo theft. Read on to find common cargo theft practices and things you should do to prevent them.

1. STRAIGHT LIFTING OF YOUR SHIPMENTS

Straight cargo theft refers to a situation where your shipment is physically burgled from any given location. Mostly these kinds of thefts are carried out at truck stops, parking lots, drop lots, and other spaces where the cargo is left unattended. Trucks and trailers that don’t come with any preventive measures are the more susceptible to thefts.

In order to prevent straight lifting of the cargoes, the logistics companies should secure their operations. For example, the loaded trucks and trailers should never be left unattended and the rear doors should be secured with high security or air cuff locks.

2. STRATEGIC THEFT OF SHIPMENTS

By this, we mean the theft of shipments by unusual methods involving the use of fraud and scams. The scammers are known to trick the forwarders, carriers, and brokers into handing over the shipment to the thieves rather than the legitimate carrier. Methods of this kind of fraud include identity theft, scams involving double brokering, deceitful forwarders, false pickups, or a mix of all the above methods.

Keep in mind that cargo burglars generally try to haul shipments that are brokered on late Friday afternoons. This is because Friday is usually closer to the deadline when the shippers are more prone to make mistakes and vet the carrier less rigorously.

Freight companies need to come up with a strong vetting practice to ensure the prevention of these kinds of frauds. In other words, they need to double-check the contact and company info of the carriers. Moreover, the easiest way to avoid this scam is to work with trustworthy partners with whom you have previously worked before. You need to check the identification of the drivers at the pick-up point and even cross-check the identifying data of the truck you are using.

3. CARGO PILFERING

Pilfering of cargo from warehouses has always been one of the most common concerns of logistics companies. In this kind of cargo theft, you might not even realize that a part of your cargo is missing until you reach the consignee’s destination. Unless you’re able to detect the exact time and location of the theft, the police are not going to be of much help.

In order to avoid cargo pilferage, logistics companies should instruct the truck drivers to make walk-around inspections of the trailers at every stop. Additionally, the use of the best rear door locks can ensure the prevention of this kind of theft. Moreover, it is also a good idea to identify the theft prone routes and avoid them or take necessary precautions.

4. CYBER ATTACKS

Ever since the supply chain industry started digitizing its operations, there has been an increase in cyber crimes in this sector. Phishing emails are the most common scam in the freight forwarding industry. You might receive an email supposedly from your logistics partner that is not actually sent by them but by someone who has hacked into their account or using their name. Generally, these are payment-related emails where you are told to make the payment to the new bank details provided. Moreover, the emails can also include a link clicking on which could result in the installation of a malware that might allow the attacker to obtain sensitive data from your computer.

You need to verify the bank details of the partner by talking to them directly over the phone. Additionally, you should never give out any sensitive information like account details, password, OTP, credit card details to anyone. In case the email comes with a suspicious link, just hover your mouse over the link to check the address. If the address doesn’t look legitimate make sure not to click. Lastly, you need to ramp up your cyber security to identify and prevent these kinds of attacks.

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