The ‘case by case’ feature in FreightViewer is enabling them to efficiently calculate personalized quotations for each client
Alden Global Logistics, Globalia member in Ankara, Turkey, has generated over 100 quotations in FreightViewer. Additionally, they have built a detailed customer database which enables them to calculate personalized and accurate quotes within a few minutes. As stated by Mr. Yalcin in an interview with Globalia’s team, “FreightViewer gives us a productive experience of creating an offer for our customers. Moreover, since the platform saves a record of older quotations, it becomes very easy to follow our success rate with our customers”
Globalia Ankara started using FreightViewer right after joining the network about six months ago. To begin with, they scheduled a demonstration with Globalia’s FreightViewer Department which provides personalized training to all members. After this demonstration, the use of the platform was easy for the team. As Mr. Yalcin states, “At first, I had some difficulties understanding how it does operate. Later, I received a short introduction by FreightViewer personnel and understood how easy it is to use the platform.”
Alden Global is using FreightViewer for automatizing the quotation process by using the “case by case” feature. This is allowing their Sales Department to calculate personalized quotations for each client. Furthermore, the system also facilitates the modification or amendment of the quotation so that all extra costs or new offers can be calculated and added to the quotation once it’s saved in the Quote List. Mr. Yalcin states that “FreightViewer also allows us to evaluate and understand our client’s target prices after multiple offers.”
He believes that Globalia’s TMS will help members to take the first step towards digitization. Additionally, he encourages all agents in the network to start using FreightViewer for a more efficient workflow between companies. “I would like to recommend it to my network partners. The participation of the members is very critical to make fast quotations to work on FreightViewer. I believe it will be very useful for all agents.” adds Mr. Yalcin.
Globalia made available FreightViewer for the first time back in 2018. Since then, this platform has come up as a reference software for the network members. What distinguishes this tool from other transport management softwares like iContainers, Freightos or Flexport is the fact that over 193 network members can access this platform for free. Consequently, it allows the members to access the freight rates of reliable network agents from across 130 countries.