They are sending bi-weekly vehicles to the Ukraine border for transporting the humanitarian aid donated in New Forest, England
Oceanside Logistics, Globalia member in Southampton, England, is sending out bi-weekly vehicles from the UK to Polish-Ukraine border with charity and humanitarian aid in response to the Ukrainian conflict. They are doing the commendable task of bearing the entire transportation cost for moving the humanitarian aid donated in New Forest. Each shipment is costing the company more than 1,000 Euros.
To begin with, they moved 100 boxes of toiletries and other goods to the Polish-Ukrainian border.
To quote Mr. Harry Green the Director of Globalia Southampton, “We are proud to help the New Forest Benefice with assisting the people of Ukraine. Each day it is getting more difficult to send charitable goods into Ukraine, so we are happy to do our part to get this aid where it needs to go.”
Their original destination was a church in Lviv. However, because of increasing military strikes by Russia, they couldn’t find a driver to take the goods into Ukraine. “After a week of issues we have been able to find a church in Poland who will take the goods and get them to the Ukrainian refugees,” adds a spokesperson from Oceanside Logistics.
Many congratulations to Oceanside Logistics for this commendable effort!
“In the last few years, the global supply chain sector has been busy implementing digitized services to better serve its customers. Digitization in logistics helps to speed up the response time, manage freights bookings on spot, and make the documents accessible any time you need.”
This week we interviewed Mrs. Rania Skouta, the Operation Manager of Globalia Piraeus. In this interview, Mrs. Skouta talks about the beginnings of her company, its expansion, the industry challenges, and the road to the future.
Q. When and how did you get into the freight forwarding industry?
A. I joined the freight forwarding department with specializations in operation. To begin with, I was in search of the right field for me, and in fact, I was a little apprehensive if I could fit into this sector. However, I instantly fell in love with this line of work and started to successfully execute many operational tasks in the freight forwarding sector.
Rania Skouta from Globalia Piraeus
Q. Can you tell us a little about the history of Feroniki?
A. Our company was founded back in 1985 by Mr. Papagianopoulos. Back then, Feroniki used to operate solely as a customs broker. In 1993, Mr. Papagianopoulos decided to expand in the transportation and logistics industry. In the same year, he created the freight forwarding department under the same company. Since then, we never looked back. Over the years, we have achieved several milestones, forged strategic alliances, made significant investments, expanded our workforce, acquired important certifications, and presently we count on a network of trustworthy international logistics partners. At the moment, we are living up to our expectations by considerably expanding the scope of our business as well as our profits.
Q. What distinguishes Feroniki from other freight forwarders in your city?
A. First and foremost, it is our excellent team that distinguishes us from other forwarders in Piraeus. My teammates are experts in their fields who know exactly what it takes to keep up to the expectations of our customers. Our intimate knowledge of the sector, our connections with carriers and international agents, along with the flexibility we offer, prompt our customers to come back to us for all their logistic needs. Clients all around the world are looking for one thing- an easier solution for their transport. This is precisely what we offer.
We own three offices in the city. One office is entirely dedicated to customs clearance, one for our freight forwarding department, and last but not least our head office. Moreover, since we offer comprehensive logistic services including shipping, clearance, and transportation, there is no need for our customers to contact other agents. Lastly, we offer quality services at a very affordable rate. This is yet another factor behind our success.
Q. What are the challenges facing the freight forwarding industry at the moment? How is Feroniki dealing with the challenges?
A. The pandemic was surely the most pressing challenge this industry had to face in recent years. Moreover, the increasing competition, the challenge posed by the multinationals, and the move toward automation are also significant hurdles for independent freight forwarders. In these difficult times, we are constantly working hard to improve our services and meet the requirements of our customers. The right attitude & willingness to find the solution for the shipment are the two keys to bypassing the challenges.
‘Over the years we have achieved several milestones, forged strategic alliances, made significant investments, expanded our workforce, acquired important certifications, and presently we count on a network of trustworthy international logistics partners.
Q. How do you think technology is changing the freight forwarding industry?
A. In the last few years, the global supply chain sector has been busy implementing digitized services to better serve its customers. I am a big enthusiast of online freight forwarding services. It enormously simplifies the task, reduces the chances of errors, keeps the customers satisfied, and helps us save a lot of time. Additionally, digitization in logistics helps to speed up the response time, manage freight bookings on spot, and make the documents accessible any time you need. Moreover, it allows agents all over the world as well as customers to access these documents. Feroniki has acquired the top of the line digital systems and advanced technological equipment to ensure client convenience, cargo safety, and the utmost protection of the customers’ personal data.
Q. From your own experience, which are the keys to success in the freight forwarding industry?
A. The route to success is to be resilient in the face of challenges. My motto is to keep on learning and improving and to not give up under any circumstances. My message to independent freight forwarders is to be fearless, persistent, and open to new things.
Globalia members with shipments to/from Piraeus, Greece, are invited to get in touch with their professional team.
The ‘case by case’ feature in FreightViewer is enabling them to efficiently calculate personalized quotations for each client
Alden Global Logistics, Globalia member in Ankara, Turkey, has generated over 100 quotations in FreightViewer. Additionally, they have built a detailed customer database which enables them to calculate personalized and accurate quotes within a few minutes. As stated by Mr. Yalcin in an interview with Globalia’s team, “FreightViewer gives us a productive experience of creating an offer for our customers. Moreover, since the platform saves a record of older quotations, it becomes very easy to follow our success rate with our customers”
Globalia’s Transport Management Software- FreightViewer
Globalia Ankara started using FreightViewer right after joining the network about six months ago. To begin with, they scheduled a demonstration with Globalia’s FreightViewer Department which provides personalized training to all members. After this demonstration, the use of the platform was easy for the team. As Mr. Yalcin states, “At first, I had some difficulties understanding how it does operate. Later, I received a short introduction by FreightViewer personnel and understood how easy it is to use the platform.”
Alden Global is using FreightViewer for automatizing the quotation process by using the “case by case” feature. This is allowing their Sales Department to calculate personalized quotations for each client. Furthermore, the system also facilitates the modification or amendment of the quotation so that all extra costs or new offers can be calculated and added to the quotation once it’s saved in the Quote List. Mr. Yalcin states that “FreightViewer also allows us to evaluate and understand our client’s target prices after multiple offers.”
He believes that Globalia’s TMS will help members to take the first step towards digitization. Additionally, he encourages all agents in the network to start using FreightViewer for a more efficient workflow between companies. “I would like to recommend it to my network partners. The participation of the members is very critical to make fast quotations to work on FreightViewer. I believe it will be very useful for all agents.” adds Mr. Yalcin.
Globalia made available FreightViewer for the first time back in 2018. Since then, this platform has come up as a reference software for the network members. What distinguishes this tool from other transport management softwares like iContainers, Freightos or Flexport is the fact that over 193 network members can access this platform for free. Consequently, it allows the members to access the freight rates of reliable network agents from across 130 countries.
They have also substantially expanded their team by acquiring four new employees
Feroniki SA International Shipping Forwarding, Globalia member in Piraeus, Greece, has managed to keep up its targets and increase its profit margin significantly. In 2021 they accomplished an increase of 50% on their profit based on their previous year’s results. They have achieved a net profit of 144k Euros in 2021.
As stated by Mrs. Rania Skouta, the Manager of the Operation Documentation Department of Feroniki, “We have managed to augment our profits in 2021 even with a lack of personnel. This year it will only get better as we have welcomed 4 new employees who will surely add further value to our team.”
Feroniki SA- logistics company in Piraeus
They have welcomed four new employees who have joined their company in various departments. Mrs. Rania Skouta – who has many years of experience in this sector – has joined their team as the Manager of the Operation Documentation Department. Mr. Nickolas Christofakakis has started working with Globalia Piraeus as operation leader since January 2022. Mrs. Maria Frantzeskaki has joined them in the customs clearance department under the filing role. Mrs. Skendi has become a part of their accounting department. She is in charge of payments and filing. All of them have assisted to increase the number of clients of Feroniki as well as the profit of the company.
“The new teammates have assisted to increase our number of clients. Furthermore, our new recruitment in the team is literally increasing the profit every month. I strongly believe that our expertise in combination with Feroniki’s longstanding reputation in the logistics industry will be the key to further expansion,” adds Mrs. Skouta.
Congratulations to Feroniki SA and all the best for their upcoming projects!
Their former Executive Vice President Mr. Willy Seong has taken up the position of the new CEO of the company
Willy Seong, the CEO of Globalia Seoul
Heung-A-Logistics Co Ltd, Globalia member in Seoul, South Korea, has appointed a new CEO for their company. Their new CEO – Mr. Willy Seong – formerly served the company as the Executive Vice President. The appointment took place on the 1st of April 2022.
Mr. Seong started his carrier in the sales department when he was a freshman. Additionally, he has extensive experience in the ocean freight sector as well. Recently, he is focusing on venturing into areas like shipping strategic military goods, chemical products, and RoRo shipments.
In his words, “My years of experience as a sales executive will allow me to better handle our customers. This is the primary reason why the company selected me as the CEO. I am excited about taking up this new role! However, being a CEO entails a big responsibility, especially at a time when markets all around the world are getting more competitive.
Lastly, I would focus on fostering better relationships with my network partners and I sincerely hope to develop more projects with them.”
Congratulations to Heung-A-Logistics and all the best for their upcoming projects!
They took care of the entire logistics of this cargo that was moved from the USA to the consignee’s doorstep in Brazil
LAC Worldwide do Brasil Transportes Internacionais, Globalia member in Itajai and Sao Paulo, moves a shipment consisting of two sculptures. They transported this sensitive and high-value shipment from Miami, USA, to Rio de Janeiro, Brazil. The cargo had approximately 1,000 kg of cubic weight.
LAC Worldwide do Brasil Transportes Internacionais were responsible for every aspect of this door-to-door shipment. To begin with, they moved the sculptures to a warehouse in Miami that specializes in luxury and fine art collections. They also arranged for equipment for truck lifting and lashing. Next, they moved the cargo to their warehouse for inspection, fumigation, and labeling.
LAC Worldwide – independent freight forwarder
Following this, they moved the shipment to the airport with tracking and escort. The cargo flew from Miami to Viracopos, where they removed the cargo in customs transit with an escort to a customs terminal to carry out the customs clearance process. In the next step, they delivered the two works of art to the client’s house in Rio de Janeiro. During the last phase of the transportation, they had the cargo escorted and monitored by satellite.
Following this, they moved the shipment to the airport with tracking and escort. The cargo flew from Miami to Viracopos, where they removed the cargo in customs transit with an escort to a customs terminal to carry out the customs clearance process. In the next step, they delivered the two works of art to the client’s house in Rio de Janeiro. During the last phase of the transportation, they had the cargo escorted and monitored by satellite.
To quote Mr. Luiz Gustavo Avesani Moura, the CEO of Globalia Sao Paulo/Itajai, “The most challenging aspect of this project was the successful handling without any claim for such sensitive and high-value items. Moreover, in addition to logistics, the LAC customs clearance division was responsible for all tax planning and customs clearance. A big shout-out to my entire team for yet another successful accomplishment!”
Congratulations to LAC Worldwide for successfully delivering this high-value shipment!
Globalia’s spring newsletter for 2022 is now available for reading and downloading from the Newsletter section of the Globalia’s website
Globalia Logistics Network’s first quarterly newsletter for 2022 is now out. Members can view and download the newsletter from Globalia’s website. The newsletter is well stocked with the latest news and interview from the members as well as breaking news and interesting reports from the logistics industry. Additionally, it also features all the important news and updates from the network.
1st edition of Globalia’s quarterly newsletter
Inside the newsletter, you will be reading a detailed feature on the new online logistics courses exclusively offered to Globalia members. Moreover, you will get to read all the latest news from your network partners in Ho Chi Minh, Tangier, Tema/Accra, Munich and Bristol. There is also an engaging interview with the MD of Globalia Sydney- one of Globalia’s founding members. In this interview, he talks about his experiences at Globalia and the factors that encouraged him to remain a member for the last 5 years.
We have included a special interview with Manuel Cardona, Globalia’s IT Manager and FreightViewer Developer. In this interview, he talks about the origins of this platform, what motivated the GLB team to develop and improve it, and its future potentials. There is also a news about the online certificate of membership that members can henceforth download and print.
Our sector news in focus is about the new logistics tools from Google and its uses. Additionally, you can also glance through some of the news headlines from the supply chain sector. Lastly, we have included a special article about intermodal containers and its utilities.
Do not forget to check out the page on cities needing coverage and make sure to refer your industry peers!
To feature the latest news of your company in our next newsletter, kindly send us an email with a few lines about your recent undertakings.
After a year working together, the alliance between xChange and Globalia Logistics Network has been upgraded. From now on, members will benefit from an exclusive discount which will enable them to save up to 1000 USD per year subscription
XChange provides with a neutral platform for container owners and users to collaborate easily and efficiently. Thus, they allow users to lease, buy and sell containers in 2500+ locations around the globe. Members will also gain a competitive advantage in the container booking “race”.
Globalia Members
Members may use the platform to find new partners and manage end-to-end container logistics operations. This includes services like payment handling, trading buyer protection, container tracking premium and wallet management. Through xChange, members gain greater market transparency, avoid demurrage & detention charges and enhance operational flexibility.
Globalia Members
With a vision to simplify the logistics of global trade, Hamburg based company Container xChange connects industry players and brings them on one simple and efficient infrastructure to help them digitize their container logistic operations. Globalia members will join more than 1000 companies such as Kuehne+Nagel, Seaco, Sogese, Ocean Box, VMR Lines and Sarjak in revolutionizing their container sourcing method.
“We are a united team that helps each other out, communicates frequently, and comes together to solve the problems of our clients.”
This week we are publishing an interview with Dustin Brown, who is the Membership Development Coordinator of Globalia Logistics Network. Dustin’s primary job consists of researching and enlisting the most competent companies for membership in Globalia. His job also entails meticulous research of the background of the members before deciding if they qualify for membership. Prior to becoming a part of Globalia, he worked for 4 years teaching English as a second language. He also spent many years working at the administrative department of a top US university. Through all this, he has developed a talent for international relations and communications.
Dustin Brown- Membership Development Coordinator of Globalia
Q. Tell us a bit about your experience at Globalia?
A. It’s been a few years now that I have been a part of the Globalia team and my experience here has been very satisfying. We have a small close-knit team who works together to help our members and solve any issues they might be facing. Moreover, working at Globalia has taught me a lot about client research, client communication and the job of enlisting new members to extend the coverage of our network.
Q. Tell us about your job. Do you find your everyday tasks interesting?
A. My everyday work is not only interesting, it can also become very demanding at times. My most important task consists of conducting in-depth research about the companies of the membership applicants to determine their trustworthiness. As you know, only the most competent, reliable and financially solvent independent freight forwarders make it to our network. Our strict membership criteria allow us to provide a safe work environment for all our members.
My task also entails connecting with potential members and informing them about how as one of the best freight forwarding networks Globalia can help them with increasing their business volume. I try to ensure that our network keeps expanding to cover all the major cities/ports around the world. Lastly, as the Membership Development Coordinator, I am the first person our members contact before becoming a part of the network.
Q. Which is the most challenging aspect of your work?
A. Conducting the thorough selection process to determine the financial solvency, competence, creditworthiness, business volume, market reputation and competitiveness of the members proves to be a highly demanding task that requires lots of time and effort. The territorial exclusivity that Globalia offers makes it even more important to conduct the selection process meticulously. Additionally, communicating with agents from so many different cultural and linguistic backgrounds is both exciting and challenging at the same time.
Q. What is the most important objective of your team with regard to sales?
A. The most important task of our sales team is to expand the coverage of Globalia Logistics Network. Our motto is to increase our outreach to cover all the important cities/ports in the world. To this end, our PR and Marketing team organizes many promotional campaigns. Moreover, as the Membership Development Coordinator, I reach out to the leading forwarders who have to meet all the requirements to become a part of our network.
I believe in putting myself in my customers’ shoes and easing any pain points they might have. The satisfaction of our agents is our ultimate objective and to this end, I will keep putting in my best effort.
Q. In your opinion, which is one of the less known benefit for Globalia members in terms of sales?
A. One of the less known benefit for members in sales terms is undoubtedly the referral program. The members need to suggest to us the names of trustworthy freight forwarders in cities that are vacant at the moment. If this referred agent makes it into our network, the member will obtain a 25% discount on their membership. They can avail of a maximum of 4 discounts of 25% every year by referring their industry peers. This implies the chance of paying zero membership fee in the next year! Moreover, agents who go for membership in more than one territory are required to pay just 50% of the membership fee for every additional branch.
Q. Globalia turned 5 last year. Is there any new benefit that you are offering this year?
A. That is a good question. In the last 5 years, we have developed a wide-coverage network with reliable freight forwarders, However, we are always looking for new ways to give our members the best benefits and service. That is why, this year we have launched new logistics courses exclusively for our members, in cooperation with CIFFA and Container XChange. The objective of this online e-learning platform is to allow members to upgrade their skills and knowledge base by training their employees.
Q. What do you like most about working at Globalia?
A. The best part about working here is surely the warm, friendly and positive work environment. My seniors allow me to exercise my creativity and allow me to try out new approaches to each aspect of my work. Additionally, my colleagues as well as my seniors are very considerate and encouraging. Even during a large part of the last two years when we were working from home, our team was constantly in touch and we coordinated all our tasks online. Despite finding my work challenging, I thoroughly enjoy it since I love to resolve issues and experiment with new strategies to improve our services. The positive and energetic office ambience further fosters my productivity. Lastly, over the past years, my work relationship with my colleagues has transformed into friendship. We are a united team that helps each other out, communicates frequently, and comes together to solve the problems of our clients.
Q. What are the work ethics that inspire you?
A. Honesty, ingeniousness and the expertise to solve tricky situations and come to the right decisions are a few of the qualities I have picked up during my career. I firmly believe that transparent communication, resourcefulness, and operational integrity can help us reach out to more forwarders and enable our agents to place them successfully in the industry. I believe in putting myself in my customers’ shoes and easing any pain points they might have. The satisfaction of our agents is our ultimate objective and to this end, I will keep putting in my best effort.
The agents will get to access this certification from the Members’ Area of the Globalia website
Globalia Logistics Network is now offering an online certification that the members can download from the website. They have launched this online certificate to digitize their services, offer enhanced accessibility of the network’s intranet and to provide innovative benefits for the network members. To this end, Globalia’s IT team has developed a new section in the intranet from where the agents can access and download the certificate attesting their membership of the network. Moreover, this certificate also includes the date on which the network accepted the agent.
New membership certificate from Globalia
To quote Antonio Torres, CEO and Founder of Globalia Logistics Network, “Only the most reliable, professional, solvent companies with a significant business volume and a good credit history make it to our network. This certificate will confirm the fact that our members are some of the most competent freight forwarders in the market who have passed a rigorous selection process. Additionally, the new online membership certification is a part of our plan for digitizing every aspect of our services for facilitating our members’ work.”
Agents can download and print the soft copy of this document from the Members Area. Moreover, the members just have to access Globalia’s intranet, and click on the “Certificate” tab to find it in the Dashboard.
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