Climate change is affecting the viability of the Panama Canal, a crucial artery for global trade. A prolonged and severe drought during what should have been Panama’s rainy season has significantly lowered the water level of Gatún Lake, the freshwater source essential for operating the canal’s locks. The lake is currently nearly 6 feet below…
Customer complaints in the logistics sector can manifest in various ways: an angry email, a critical online review, an uncomfortable in-person encounter, a negative social media post, or an unexpected phone call. Despite their challenging and uncomfortable nature, mastering the art of responding to customer complaints is a crucial aspect of conducting business, and addressing…
Supply Chain Risk Management is the systematic process of recognizing, evaluating, and alleviating risks across the entire supply chain to guarantee its seamless functioning. This encompasses managing risks associated with suppliers, logistics, compliance, and external variables such as geopolitical tensions, natural calamities, or market fluctuations. Successful SCRM strives to reduce disruptions, guarantee continuity, and sustain…
Dubai Maritime Authority (DMA) has introduced a noteworthy measure, Administrative Decision No. 2 of 2023, focusing on the transparency of local sea container charges in Dubai. This directive, a product of extensive consultations under the DMA’s formal stakeholder partnership program, signifies a substantial stride in promoting transparency, accountability, and competitiveness within Dubai’s ocean freight shipping…
In the unpredictable world of the container shipping industry, the last few years have been nothing short of a rollercoaster ride. From the soaring rates of early 2022 to the rock-bottom prices experienced in 2023, stakeholders are eager to discern what lies ahead in 2024. Will the container liners see a recovery, or are more…